Two new features have been developed for the Disputes page:
Mass Hide - Introduced a Mass Hide functionality which allows users to Hide or Unhide multiple claims at one time.
Hide/Unhide Commentary - When a claim is hidden or unhidden, the user will be prompted to select rationale for hiding/unhiding the claim. The user is asked to select one of the available preset categories and is provided a commentary box to add additional details. This information is then stored within the history of the claim alongside the date and the user that actioned the hide/unhide feature.
Hide/Unhide Functionality - August 9, 2023
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Written by Alexander Bylina
Updated over 7 months ago