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Partial Approval & Cancelled Status Update - January 15, 2025

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Written by Alexander Bylina
Updated over 7 months ago

Partial Approval Status Update:

  • The Client Portal has received an update to the Status tag to include Partially Approved Claims.

    • This is determined when claims with multiple lines have both approved and denied claim lines.

    • This status will show up in the Completed tab of the Disputes portal.
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Cancelled Status Update:

  • The Client Portal has received an update to the Download so claim lines which were marked Auto Cancelled in the Client Portal show as Cancelled in the Download to add consistency between the download and the portal.

    • This status will show up in the Cancelled under Client Portal Status.

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